Privacy Policy
At www.delhirate.com, owned and managed by Rbent India Private Limited, we're committed to protecting your personal information. This privacy policy outlines our practices and procedures for collecting, storing, and using your data.
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What Information We Collect
We collect various types of information from you, including:
- Personal Details: name, email, phone number, and address
- Order Information: order history, products purchased, and delivery details
- Payment Information: payment method details, billing address
- Technical Data: IP address, browser type, device information, and cookies
- Communication Data: emails, messages, and other communications with us
How We Collect Your Information
We collect your information through various means, including:
- Registration: when you create an account on our website
- Order Placement: when you place an order on our website
- Customer Support: when you contact our customer support team
- Website Usage: when you browse our website or our mobile app and use our services
How We Use Your Information
We use your information for various purposes, including:
- Order Fulfillment: process and deliver your orders
- Customer Support: respond to your queries and provide assistance
- Marketing and Promotions: send promotional offers, discounts, and newsletters (with your consent)
- Improving Our Services: analyze user behavior and preferences to enhance our website and services
- Security and Fraud Prevention: monitor and prevent fraudulent activities on our website
Data Protection
We implement robust security measures to safeguard your data, including:
- Encryption: protecting sensitive information with encryption technologies
- Secure Servers: storing data on secure servers with restricted access
- Access Control: limiting access to authorized personnel only
- Data Backup: regularly backing up your data to prevent loss
Sharing Your Information
We won't share your information with third parties without your consent, except:
- To comply with laws and regulations: we may disclose your information to comply with laws, regulations, or court orders
- To protect our rights and interests: we may disclose your information to protect our rights and interests
- To trusted service providers: we may share your information with trusted service providers who assist us in operating our website and services
- In business transfers: we may disclose your information in connection with business transfers, such as mergers, acquisitions, or sales of assets
Your Rights
You have various rights regarding your personal information, including:
- Access: request a copy of your personal information
- Modify: update or correct your personal information
- Delete: request deletion of your personal information
- Opt-out: unsubscribe from marketing communications
- Restrict Processing: request restriction of processing your personal information
Cookies and Tracking
We use cookies and tracking technologies to:
- Enhance User Experience: improve website functionality and user experience
- Track User Behavior: analyze user behavior and preferences
- Targeted Advertising: deliver targeted advertisements based on your interests and preferences
Updates and Consent
We'll notify you of any changes to this policy. By using our website, you consent to our privacy practices.
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Contact Us
For questions or concerns about our privacy policy, please contact us at email ID delhirate@gmail.com or submit your queries at https://www.delhirate.com/contact . We'll respond to your queries and concerns promptly.
Governing Law
This privacy policy is governed by the laws of India. Any disputes or claims arising out of or in connection with this policy shall be resolved in accordance with Indian law.
All disputes, Controversies or differences arising out of or in connection with these Terms and Conditions shall first attempted to be resolved by mutual discussion between the user and Company (“Rbent India Private Limited”). In the event that user and the company are unable to resolve any dispute, Controversies or differences after attempting mediation, the dispute, controversy or difference shall be referred to and finally resolved by arbitration in New Delhi only.
Changes to This Policy
We reserve the right to update or modify this policy at any time. We'll notify you of any changes by posting the updated policy on our website. Your continued use of our website after the changes are posted will constitute your acceptance of the updated policy.
By using our website or Mobile app, you acknowledge that you've read, understood, and agree to be bound by this privacy policy.